Shipping
We happily ship our products to every corner of the globe directly from our studio in downtown Copenhagen, Denmark. While we understand that shipping costs can seem high, we hope the speedy and safe delivery of your items is worth the price!
Under normal circumstances orders are packed and shipped out of our Copenhagen studio within 2-3 business days (pickups are ready in the same or next day). You will receive an order confirmation once your order is placed and a shipping notification when your order has shipped (or is ready for pickup). There are estimated shipping times (starting after the items have left the studio) for each zone below.
Orders may take longer to pack and ship during high traffic times like holidays and promotional periods (and pandemics). The time between send-off and delivery also varies depending on the address you're having the package sent to. We appreciate and thank you in advance for your patience.
Danish orders ship with GLS, everywhere else ships with UPS.
Shipping Prices
The prices below cover regular shipping costs. They do not cover the cost of importing goods into your home country. Import fees, taxes, duties and additional handling fees may be charged to customers outside of the EU*. It is your responsibility as a consumer to know the rules and fees put in place by your local government. We are not responsible for these extra charges.
* UK Customers: Tax is included in the listed price when the order value is under £135. Tax is not included on any orders with a value of £135 and higher. Orders with a value of £135 and higher will be taxed on top of the listed price when the package reaches the UK.
Our agreement with UPS does not involve flat rate shipping for some regions, but we do have reduced prices by KG. The prices will be reflected during checkout based on what you have in order. Please see below for more information.
If you don't see your country listed below, reach out to the team at hello@arhoj.com.
A note on 'free' shipping: Due to the skyrocketing costs of production materials, electricity, packing materials, heating, electricity, etc. we have decided to put a pause on free delivery. Our only other option was to raise the prices of our items and we will do everything we can to prevent that from happening. We hope to offer free shipping again in the future, but just at the moment we simply can't afford it. We're still a small and independent company navigating some crazy times. Thanks for understanding.
Studio Pickup: FREE
Click here for up-to-date opening hours. Pickups are only available from our Skindergade location. We aim to have all pickups ready the same or next day.
If you are ordering from Denmark / using a Danish address at checkout the pickup option should present itself at checkout.
SHIPPING
Zone 1:
Denmark
Flat rate €7.50
Estimated delivery: 1-2 business days after shipping
Zone 2:
Belgium, Germany, Luxembourg, Netherlands, Sweden
Flat rate €15
Estimated delivery: 2-4 business days after shipping
Zone 3:
Austria, Finland, France, Ireland, Monaco, Switzerland, Norway
Flat rate €20
Estimated delivery: 2-4 business days after shipping
Zone 4:
Greece, Portugal, Spain, Northern Ireland
0 - 2kg €50
2 - 4kg €65
4 - 8kg €70
8 - 12kg €75
12 - 16kg €85
16 - 21kg €85
Estimated delivery: 2-5 business days after shipping
Zone 5:
Andorra, Croatia, Czechia, Hungary, Poland, Slovakia, Slovenia, Turkey
0 - 2kg €35
2 - 5kg €45
5 - 10kg €55
10 - 15kg €60
15 - 21kg €65
Estimated delivery: 2-5 business days after shipping
Zone 6:
Russia, Albania, Belarus, Bosnia & Herzegovina, Bulgaria, Cyprus, Iceland, Kosovo, Moldova, Montenegro, North Macedonia, Romania, Serbia, Ukraine
0 - 2kg €45
2 - 5kg €55
5 - 10kg €60
10 - 15kg €65
15 - 18kg €70
18 - 21kg €75
Estimated delivery: 2-5 business days after shipping
Zone 7:
Italy, England*, Wales*, Scotland*, Estonia, Latvia, Liechtenstein, Lithuania
Flat rate of €23
Estimated delivery: 2-4 business days after shipping
*UK Customers: click here for new Brexit related importing procedures.
Zone 8:
Canada, Mexico, continental United States
0 - 3kg €35
3 - 6kg €55
6 - 9kg €65
9 - 12kg €95
12 - 15kg €100
15 - 18kg €110
18 - 21kg €125
Estimated delivery: 4-7 business days after shipping
Alaska & Hawaii
0 - 2kg €50
2 - 5kg €90
5 - 10kg €150
10-15kg €175
Estimated delivery: 4-7 business days after shipping
Zone 9:
Afganistan, Argentina, Australia, Bahrain, Bangladesh, Bhutan, Brazil, Egypt, Philippines, UAE, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Lebanon, Malaysia, Myanmar, New Zealand, Nigeria, Oman, Pakistan, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand
0 - 1kg €40
1 - 2kg €55
2 - 3kg €70
3 - 4kg €80
4 - 5kg €90
5 - 6kg €100
6 - 7kg €105
7 - 8kg €115
8 - 9kg €120
9 - 10kg €130
Etc.
Estimated delivery: 5-9 business days after shipping
Rest of the world:
0 - 1.5kg: €100
1.5 - 15kg: €150
Estimated delivery: 5-10 business days after shipping
Should there be a major difference in any shipping price charged and the actual cost, the remaining amount will be refunded to your payment method.
Based on the idea of the Japanese Shinto religion that everything in nature has a soul - a mountain rock, a plant, a pebble on the beach - Danish ceramicist Louise Gaarmann & Studio Arhoj designed a wide range of ceramic figures and blew life into them.